FAQs
SHIPPING
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply and will be added at checkout.
How long will it take to get my orders?
Orders processed in US will take 1-5 business days to arrive. Overseas deliveries can take anywhere from 5-10 business days. Delivery details will be provided in your confirmation email.
How can i track my order?
A confirmation of your order, which contains a shipment tracking number, will be emailed to you the day the product ships. You can also track your order on our Home Page as well.
RETURNS & REFUNDS
What is your return policy?
We offer a 30-Day Risk Free Return Policy.
What if my item arrives damaged?
When you receive your item, please check your item carefully. If the package appears damaged, please complete the following steps:
1) Take a picture of the damage.
2) Then please email us at info@fbuke.com immediately and attach the photos.
3) We will contact you directly with the next steps.
WARRANTY
What is Your Warranty Policy?
We have a good 5 years no leak guarantee for all faucets. If any issues arise, we provide free replacement parts. Simply contact us with your order details, and we’ll resolve it quickly.
Contact Us
Have a question ? We are here to help.
Contact our customer support.
Average answer time: 24h (working days)